Understanding Relevance In Retailing
Sep 10, 2023 | Varun Gopi
Defining Relevance in Retailing
At its core, retailing involves the passage of goods or services
from manufacturers or suppliers to
consumers or end-users. While some may view retailing as limited to store-based activities, JR embraces a much broader
perspective, encompassing all marketing-related phenomena and
interactions along this path.
Conceptual and Methodological Perspectives
JR encourages submissions that draw from a wide range of conceptual backgrounds and methodological approaches. Theoretical backdrops can include behavioral, economic, management, sociological, or psychological research. Similarly, methodological diversity is embraced, including experiments, ethnographies, surveys, analytical models, empirical models, panel data, and secondary data, as long as they effectively address the research question.
Broad Scope of Retailing
Retailing, as seen through the lens of JR, touches on various strategic and tactical elements relevant to marketing. It is primarily focused on the demand side, considering how consumers and demand influence retail activities. The journal welcomes research focused on Business-to-Business (B2B), Business-to-Consumer (B2C), and Consumer-to-Consumer (C2C) issues, examining interactions between manufacturers, resellers, agents, platforms, and consumers in both physical and virtual spaces.
Examples of Relevant
Research Issues
Channel design and management, exploring manufacturers' and
brands' go-to-market strategies.
The impact of pureplay platforms on the decision
to open physical stores.
Brand manufacturers venture into game-based platforms or add
rapid-delivery players to the mix.
Research on the tensions arising from divergent goals between
actors and their impact on brand equity.
Examining consumer behavior influenced by marketing-mix elements
during the customer journey.
Rethinking the role of location
in omni-channel retailing
and the virtual
meta-verse.
Investigating pricing strategies, both offline and online, and their dynamic
nature in the digitalized retail landscape.
Managing assortments and product lines
tailored to different channels and formats,
with a focus on
customization and personalization.
Understanding the importance of trust in C2C transactions and its
impact on purchase decisions.
The role of customer reviews as quality cues in C2C marketplaces
and their impact on buyer behavior.
Impacts on Business
and Society
JR encourages researchers to consider the broader implications of
retailing on business and society. Topics
like sustainability, pricing's
impact on welfare,
new technologies' effects
on employees and consumers,
and privacy implications of customer data collection should be explored.
Positioning Research as Relevant to Retailing
Authors are advised to focus on how their research contributes to
retailing thought and practice. Even
seemingly unrelated topics can be positioned as relevant to retailing, provided they examine retail-related aspects such
as consumer behavior, marketing mix elements, or the impact of certain
decisions on retailing.
Conclusion
In conclusion, the JR journal emphasizes the importance of relevance in retailing research. By showcasing the wide variety of topics and approaches that can be accommodated under the retailing umbrella, this technical report aims to inspire researchers to consider the broader implications of their work and its potential contributions to the retailing field. The editors look forward to reading submissions that add retailing-relevant knowledge for both scholars and practitioners.
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