Investigation Of Quality Failures

We look at how five recall factors affect how quickly a recall occurs in the American auto sector. These characteristics include the origin of the initial defect report, the defect's nature, the total number of affected vehicle models, and the number of prior company recalls.

 Our findings provide light on the timing of recall announcements by businesses following the initial disclosure of a flaw. According to a study, the six top manufacturers' average time from discovery to recall is 6.37 months, with a minimum of 1 month and a maximum of 39 months. The average recall length for Nis-san, who experienced the fewest automaker neurological issues of the six, is 6.27 months. To hasten recall investigations, we advise businesses to make improvements to communication, traceability, and supply-chain visibility.

Hypothesis

1. When the fault is initially disclosed externally (by NHTSA or customers) as opposed to internally (by the car company), the time from discovery to recall is greater.

2. When suppliers, rather than car firms, are to blame for product flaws, the discovery-to-recall process takes longer.

3. When the flaw is related to the design rather than the manufacturing, the discovery-to-recall period is longer.

4. The time from discovery to recall increases as more vehicle models are involved.

5. The time from discovery to recall gets shorter as the automaker experiences more recalls.

Results

Managerial Implications