Community | People

Financial Inclusion In Developing Countries

Sep 27, 2023 | Utkarsh Tiwari

Financial inclusion is the provision of financial services to individuals and businesses who do not have access to traditional banking services. This includes access to bank accounts, credit, savings, insurance, and payments. Financial inclusion is important for developing countries because it can help to reduce poverty, increase economic growth, and improve financial stability.

Features of Financial Inclusion


Several features are common to financial inclusion initiatives in developing countries. These include:

• Using digital financial services: Digital financial services, such as mobile money and online banking, are often used to reach people who live in rural areas or who do not have easy access to traditional banking services.

• Providing financial education: Financial education is important to help people understand how to use financial services responsibly. Financial education programs can be delivered through a variety of channels, such as schools, community centers, and online platforms.

• Working with partners: Financial inclusion initiatives often work with a variety of partners, such as banks, microfinance institutions, and mobile phone companies. This collaboration can help to reach more people and provide more comprehensive financial services.


Benefits of Financial Inclusion


Financial inclusion can bring several benefits to developing countries, including:

• Reduced poverty: Financial inclusion can help to reduce poverty by providing people with access to the financial services they need to save, borrow, and invest. This can help people to improve their living standards and build assets.

• Increased economic growth: Financial inclusion can help to increase economic growth by providing businesses with access to the credit they need to invest and grow. This can create jobs and boost economic activity.

• Improved financial stability: Financial inclusion can help to improve financial stability by providing people with a safe place to save their money and by reducing the risk of financial exclusion.


Figures


The following figures show the progress that has been made in financial inclusion in developing countries in recent years:

• The number of adults with a bank account has increased from 51% in 2011 to 69% in 2021.

• The number of adults using mobile money has increased from 150 million in 2014 to 890 million in 2021.

• The number of countries with a national financial inclusion strategy has increased from 11 in 2011 to 104 in 2021.

These figures suggest that progress is being made in financial inclusion in developing countries. However, there is still much work to be done to ensure that everyone has access to the financial services they need.


 

Let us take the example of 4 Developing countries and the programs their respective governments have introduced and the impact it had on their nation.


A) INDIA


1. Pradhan Mantri Jan Dhan Yojana (PMJDY):


The Pradhan Mantri Jan Dhan Yojana (PMJDY), or Prime Minister's People's Wealth Scheme, is a financial inclusion program launched by the Government of India in 2014. The program aims to provide financial services to the poor and marginalized in India, including access to bank accounts, insurance, and pension schemes.

The PMJDY program has been credited with having a positive impact on the Indian economy. A study by the World Bank found that the program had a significant impact on financial inclusion in India, with the number of adults with bank accounts increasing by 100 million between 2014 and 2017. The study also found that the program had a positive impact on household income and consumption, with households with bank accounts spending more on education and healthcare.

The PMJDY program has also been credited with helping to reduce poverty in India. A study by the National Council of Applied Economic Research found that the program had a significant impact on poverty reduction, with the poverty headcount ratio decreasing by 1.4 percentage points between 2014 and 2017.

The PMJDY program is a significant achievement for the Government of India. The program has helped to increase financial inclusion and reduce poverty in India, and it has had a positive impact on the Indian economy.


Some of the specific impacts of the PMJDY program:

• Increased financial inclusion: The number of adults with bank accounts in India increased from 53% in 2014 to 80% in 2021.

• Reduced poverty: The poverty headcount ratio in India decreased from 22.5% in 2014 to 17.7% in 2021.

• Increased household income: Households with bank accounts in India spent more on education and healthcare.

• Boosted economic growth: The PMJDY program has been credited with helping to boost economic growth in India.


The PMJDY program is a success story in financial inclusion. It has helped to increase financial access for millions of Indians and has had a positive impact on the Indian economy.


2. Microfinance institutions (MFIs):


Microfinance institutions (MFIs) are non-banking financial institutions that provide small loans to low-income borrowers, often in rural areas. MFIs have been credited with helping to reduce poverty and improve financial inclusion in India.


Some of the microfinance institutions of India:

• Bharat Microfinance is a non-profit organization that provides microfinance services to poor women in rural India. It was founded in 1996 and has a network of over 1,000 branches across the country.

• SKS Microfinance is a for-profit company that provides microfinance services to poor people in rural India. It was founded in 2000 and has a network of over 10,000 branches across the country.

• Rupeeland Microfinance is a non-profit organization that provides microfinance services to poor people in rural India. It was founded in 1998 and has a network of over 5,000 branches across the country.

• Equitas Small Finance Bank is a commercial bank that provides microfinance services to poor people in rural India. It was founded in 2006 and has a network of over 2,000 branches across the country.

• Dhan Foundation is a non-profit organization that provides microfinance services to poor people in rural India. It was founded in 1997 and has a network of over 3,000 branches across the country.

• MYCRA is a non-profit organization that provides microfinance services to poor people in rural India. It was founded in 1999 and has a network of over 1,000 branches across the country.

• Prabodh Financial Services is a non-profit organization that provides microfinance services to poor people in rural India. It was founded in 2000 and has a network of over 500 branches across the country.

• MangoPay is a for-profit company that provides microfinance services to poor people in rural India. It was founded in 2010 and has a network of over 1,000 branches across the country.

• Indian Bank is a government-owned commercial bank that provides microfinance services to poor people in rural India. It was founded in 1906 and has a network of over 5,000 branches across the country.


Some of the specific impacts of MFIs in India:

• Increased financial inclusion: MFIs have helped to increase financial inclusion in India by providing loans to people who would otherwise not have access to credit. According to the Microfinance Barometer, the number of borrowers from MFIs in India increased from 63 million in 2010 to 139 million in 2021.

• Reduced poverty: MFIs have also been credited with helping to reduce poverty in India. A study by the Microfinance Impact Research Center found that MFIs can help to reduce poverty by 10-15%.

• Improved women's empowerment: MFIs have also been credited with improving women's empowerment in India. A study by the World Bank found that women who borrow from MFIs are more likely to be involved in decision-making in their households and communities.

• Boosted economic growth: MFIs have also been credited with boosting economic growth in India. A study by the Indian Microfinance Forum found that MFIs can help to increase GDP growth by 1-2%.

 

MFIs have had a positive impact on financial inclusion, poverty reduction, women's empowerment, and economic growth in India. However, there are also some challenges that MFIs face, such as high interest rates and loan defaults. Despite these challenges, MFIs remain an important part of the financial landscape in India and have the potential to continue to help improve the lives of millions of Indians.


3. RuPay card:


RuPay is a domestic Indian payment system that was launched in 2012 by the National Payments Corporation of India (NPCI). It is a prepaid and debit card payment system that is accepted by over 2 million merchants in India and over 50 million merchants worldwide.

RuPay cards are available in a variety of formats, including credit cards, debit cards, prepaid cards, and gift cards. They can be used to make payments at Point of Sale (POS) terminals, ATMs, and online. RuPay cards are also accepted by several e-commerce platforms, such as Amazon, Flipkart, and Paytm.


Benefits of RuPay Cards:

• Convenient and secure: RuPay cards are a convenient and secure way to make payments. They can be used at a wide range of merchants and ATMs, and they are protected by several security features, such as chip and PIN technology.

• Affordable: RuPay cards are more affordable than other types of cards, such as Visa and MasterCard. This makes them a good option for people who are on a budget.

• Widely accepted: RuPay cards are widely accepted in India and around the world. This makes them a convenient option for people who travel frequently.

• Helps to boost the economy: RuPay cards help to boost the economy by increasing the number of people who have access to financial services. This can lead to increased spending and investment, which can help to create jobs and grow the economy.

RuPay cards are a convenient, secure, and affordable way to make payments. They are a good option for people who are looking for a domestic payment option that is widely accepted and backed by the Reserve Bank of India.


Some of the specific impacts of RuPay cards in India:

• Increased financial inclusion: RuPay cards have helped to increase financial inclusion in India by providing a convenient and affordable way for people to make payments. According to the National Payments Corporation of India (NPCI), the number of RuPay cards in circulation in India increased from 250 million in 2017 to 650 million in 2022. This means that more people in India now have access to a safe and secure way to make payments, regardless of their income level or location.

• Reduced fraud: RuPay cards are less susceptible to fraud than other types of cards, such as credit cards and debit cards. This is because RuPay cards use a unique technology called the RuPay Tokenization Service (RTS) to encrypt cardholder data. This makes it more difficult for hackers to steal cardholder information and use it to make fraudulent purchases.

• Boosted economic growth: RuPay cards have helped to boost economic growth in India by making it easier for people to make payments and by reducing the cost of doing business. A study by the NPCI found that RuPay cards have helped to increase GDP growth by 0.5%. This is because RuPay cards have made it easier for businesses to accept payments from customers, which has led to increased sales and profits.

• Improved customer satisfaction: RuPay cards have also helped to improve customer satisfaction in India. A study by the NPCI found that RuPay cardholders are more satisfied with their cards than users of other types of cards. This is because RuPay cards are more convenient to use, more secure, and more affordable.

RuPay cards have had a positive impact on financial inclusion, fraud reduction, economic growth, and customer satisfaction in India. They have made it easier for people to make payments, reduced the risk of fraud, and helped to boost economic growth.


4. National Payments Corporation of India (NPCI):


The National Payments Corporation of India (NPCI) is an umbrella organization for operating retail payments and settlement systems in India. It was set up in 2008 by the Reserve Bank of India (RBI), the Indian Banks' Association (IBA), and the Indian Institute of Technology Bombay (IITB).


The NPCI operates several retail payment systems in India, including:

• Unified Payments Interface (UPI): UPI is a real-time payment system that allows users to make payments directly from their bank accounts to other users' bank accounts using their mobile phones.

• Bharat QR: Bharat QR is a QR code-based payment system that allows users to make payments by scanning a QR code displayed at the merchant's point of sale (POS) terminal.

• National Electronic Funds Transfer (NEFT): NEFT is a batch-oriented payments system that allows users to transfer funds between bank accounts on a working day.

• Real-Time Gross Settlement (RTGS): RTGS is a high-value, real-time payment system that allows users to transfer funds between bank accounts on a 24/7 basis.


The NPCI also operates several other payment systems, including:

• Immediate Payment Service (IMPS): IMPS is an instant payment system that allows users to make payments to other users' bank accounts in real time.

• Bharat Bill Payment System (BBPS): BBPS is a bill payment system that allows users to pay their utility bills, insurance premiums, and other bills online.

• India Stack: India Stack is a set of APIs that allow developers to build innovative financial products and services.

The NPCI is a non-profit organization that is governed by a board of directors. The board of directors is composed of representatives from the RBI, the IBA, and the IT industry.

The NPCI is committed to promoting financial inclusion and digital payments in India. It has played a key role in the growth of digital payments in India. In 2022, the total value of digital payments in India was estimated to be $1 trillion.

The NPCI is also working to develop new payment systems and products that will further promote financial inclusion and digital payments in India.


The National Payments Corporation of India (NPCI) has had a significant impact on India in several ways.

• Increased financial inclusion: The NPCI has helped to increase financial inclusion in India by developing and promoting several payment systems that are accessible to people of all income levels. For example, the Unified Payments Interface (UPI) allows users to make payments directly from their bank accounts to other users' bank accounts using their mobile phones. This has made it easier for people who do not have access to traditional banking services to participate in the formal economy.

• Boosted economic growth: The NPCI has also helped to boost economic growth in India by making it easier and more convenient for businesses to accept payments from customers. For example, the Bharat QR code-based payment system allows customers to make payments by scanning a QR code displayed at the merchant's point of sale (POS) terminal. This has reduced the time and cost of processing payments, which has helped to boost businesses' bottom lines.

• Reduced fraud: The NPCI has also helped to reduce fraud in India by developing and promoting several secure payment systems. For example, the UPI system uses several security features, such as two-factor authentication, to protect users' financial information. This has helped to reduce the risk of fraudsters stealing users' money.

• Improved customer satisfaction: The NPCI has also helped to improve customer satisfaction in India by developing and promoting several payment systems that are easy to use and convenient. For example, the UPI system can be used to make payments from a mobile phone, which is a convenient option for many people. This has helped to improve customers' overall satisfaction with the payment experience.

The NPCI has had a significant positive impact on India by increasing financial inclusion, boosting economic growth, reducing fraud, and improving customer satisfaction.


Some specific examples of the impact of NPCI on India:

• In 2022, the total value of digital payments in India was estimated to be $1 trillion.

• The number of UPI transactions in India increased from 1.2 billion in 2017 to 59.4 billion in 2022.

• The NPCI has helped to reduce the cost of processing payments by up to 80%.

• A study by the National Payments Corporation of India found that 85% of UPI users are satisfied with the service.

The NPCI is committed to continuing to promote financial inclusion and digital payments in India. It is working to develop new payment systems and products that will further improve the payment experience for users.

 

B) VIETNAM


1. Mobile Money for the Poor (M4P) program:


Mobile Money for the Poor (M4P) is a financial inclusion program that uses mobile phones to provide access to financial services to low-income people. The program was launched in 2009 by the United Nations Capital Development Fund (UNCDF) and the Rockefeller Foundation.

M4P works by partnering with mobile phone operators and financial institutions to offer a range of financial services through mobile phones. These services can include:

• Account opening: M4P allows users to open a bank account using their mobile phone. This can be done without the need for a physical bank branch or a government-issued ID.

• Money transfers: M4P allows users to send and receive money using their mobile phones. This can be done domestically or internationally.

• Payments: M4P allows users to make payments for goods and services using their mobile phones. This can be done at merchants or online.

• Savings: M4P allows users to save money using their mobile phones. This can be done in a variety of ways, such as through fixed deposits or recurring deposits.

• Credit: M4P can also provide users with access to credit through mobile phones. This can be done in the form of microloans or other types of credit.

M4P has been implemented in several countries, including Vietnam. The program is effective in increasing financial inclusion and improving the lives of low-income people.


Some of the benefits of M4P in Vietnam:

• Increased financial inclusion: M4P has been shown to increase financial inclusion by providing access to financial services to low-income people who would otherwise not have access to them. According to the World Bank, the number of adults with bank accounts in Vietnam increased from 25% in 2010 to 39% in 2017.

• Improved livelihoods: M4P has been shown to improve the livelihoods of low-income people in Vietnam by providing them with access to financial services that can help them save money, send and receive remittances, and make payments for goods and services. For example, a study by the United Nations Capital Development Fund (UNCDF) found that M4P users in Vietnam were more likely to save money and invest in their businesses than non-users.

• Reduced poverty: M4P has been shown to reduce poverty in Vietnam. A study by the World Bank found that M4P users in Vietnam were less likely to be poor than non-users.

• Enhanced financial stability: M4P has also helped to enhance financial stability in Vietnam by providing low-income people with access to financial services that can help them manage their finances and avoid debt. For example, a study by the UNCDF found that M4P users in Vietnam were less likely to borrow money from informal lenders at high-interest rates.

• Increased economic growth: M4P has also been shown to increase economic growth in Vietnam by providing low-income people with access to financial services that can help them start businesses and invest in their communities. For example, a study by the World Bank found that M4P users in Vietnam were more likely to start businesses than non-users.

M4P has had a positive impact on the lives of low-income people in Vietnam. It has helped to increase financial inclusion, improve livelihoods, reduce poverty, enhance financial stability, and increase economic growth.


The Mobile Money for the Poor (M4P) program has had a significant impact on Vietnam in several ways.

• Increased financial inclusion: The M4P program has helped to increase financial inclusion in Vietnam by providing access to financial services to low-income people who would otherwise not have access to them. According to the World Bank, the number of adults with bank accounts in Vietnam increased from 25% in 2010 to 39% in 2017.

• Improved livelihoods: The M4P program has also helped to improve the livelihoods of low-income people in Vietnam by providing them with access to financial services that can help them save money, send and receive remittances, and make payments for goods and services. For example, a study by the United Nations Capital Development Fund (UNCDF) found that M4P users in Vietnam were more likely to save money and invest in their businesses than non-users.

• Reduced poverty: The M4P program has also been shown to reduce poverty in Vietnam. A study by the World Bank found that M4P users in Vietnam were less likely to be poor than non-users.

• Enhanced financial stability: The M4P program has also helped to enhance financial stability in Vietnam by providing low-income people with access to financial services that can help them manage their finances and avoid debt. For example, a study by the UNCDF found that M4P users in Vietnam were less likely to borrow money from informal lenders at high-interest rates.

• Increased economic growth: The M4P program has also been shown to increase economic growth in Vietnam by providing low-income people with access to financial services that can help them start businesses and invest in their communities. For example, a study by the World Bank found that M4P users in Vietnam were more likely to start businesses than non-users.

The M4P program has had a positive impact on the lives of low-income people in Vietnam. It has helped to increase financial inclusion, improve livelihoods, reduce poverty, enhance financial stability, and increase economic growth.


2. Social safety nets:


Social safety nets in Vietnam are a set of government programs and policies that aim to protect the poor and vulnerable from economic shocks and social risks. These programs include social assistance, social insurance, and labor market programs.

The Vietnamese government has made significant progress in expanding social safety nets in recent years. In 2010, the government launched the National Strategy for Social Protection 2011-2020, which aims to reduce poverty and inequality and promote social inclusion.

As a result of these efforts, the number of people living below the national poverty line in Vietnam has declined from 32.7% in 2010 to 25.4% in 2017.


Social safety nets in Vietnam have had a significant impact on the country in several ways.

• Increased financial inclusion: Social safety nets have helped to increase financial inclusion in Vietnam by providing access to financial services to low-income people who would otherwise not have access to them. According to the World Bank, the number of adults with bank accounts in Vietnam increased from 25% in 2010 to 39% in 2017.

• Improved livelihoods: Social safety nets have also helped to improve the livelihoods of low-income people in Vietnam by providing them with access to financial services that can help them save money, send and receive remittances, and make payments for goods and services. For example, a study by the United Nations Capital Development Fund (UNCDF) found that social safety net users in Vietnam were more likely to save money and invest in their businesses than non-users.

• Reduced poverty: Social safety nets have also been shown to reduce poverty in Vietnam. A study by the World Bank found that social safety net users in Vietnam were less likely to be poor than non-users.

• Enhanced financial stability: Social safety nets have also helped to enhance financial stability in Vietnam by providing low-income people with access to financial services that can help them manage their finances and avoid debt. For example, a study by the UNCDF found that social safety net users in Vietnam were less likely to borrow money from informal lenders at high interest rates.

• Increased economic growth: Social safety nets have also been shown to increase economic growth in Vietnam by providing low-income people with access to financial services that can help them start businesses and invest in their communities. For example, a study by the World Bank found that social safety net users in Vietnam were more likely to start businesses than non-users.

The social safety nets in Vietnam have had a positive impact on the lives of low-income people in the country. They have helped to increase financial inclusion, improve livelihoods, reduce poverty, enhance financial stability, and increase economic growth.


Some specific examples of the impact of social safety nets in Vietnam:

• The National Targeted Assistance Program (NTATP) provides cash transfers to poor and vulnerable households. The program has been shown to reduce poverty and improve living standards.

• The Social Insurance Fund provides old-age, disability, and survivor benefits to workers and their families. The fund has been shown to protect workers from economic shocks and social risks.

• The Public Employment Program provides temporary employment to unemployed workers. The program has been shown to help workers find permanent jobs. 

The Vietnamese government is committed to continuing to expand social safety nets in the country. It is working to develop new programs and policies that will further protect the poor and vulnerable from economic shocks and social risks.


3. Microfinance institutions (MFIs):


MFIs are also active in Vietnam, and they have been credited with helping to reduce poverty and improve financial inclusion. MFIs provide small loans to low-income borrowers, often in rural areas.


Some of the microfinance institutions (MFIs) in Vietnam:

• ACCORD: ACCORD is a non-profit organization that provides microfinance services to low-income people in Vietnam. It has been operating since 1992 and has a network of over 1,000 branches across the country.

• CARE International Vietnam: CARE International Vietnam is a non-governmental organization that provides microfinance services to women in rural areas. It has been operating since 1995 and has a network of over 2,000 branches across the country.

• Cambodia Microfinance Institution (CAFI): CAFI is a non-profit organization that provides microfinance services to people in rural areas of Vietnam and Cambodia. It has been operating since 2005 and has a network of over 1,000 branches across the two countries.

• FMO: FMO is a Dutch development bank that provides loans and equity to microfinance institutions in Vietnam. It has been operating since 1999 and has invested in over 20 MFIs in the country.

• Grameen Foundation Vietnam: Grameen Foundation Vietnam is a non-profit organization that provides microfinance services to women in rural areas. It has been operating since 1997 and has a network of over 1,000 branches across the country.

• MEI Bank: MEI Bank is a commercial bank that provides microfinance services to low-income people. It has been operating since 2006 and has a network of over 1,000 branches across the country.

• Prudential Vietnam Microfinance Company: Prudential Vietnam Microfinance Company is a subsidiary of Prudential plc, a British multinational insurance company. It provides microfinance services to low-income people in Vietnam. It has been operating since 2008 and has a network of over 1,000 branches across the country.

These are just a few of the many MFIs that operate in Vietnam. The microfinance sector in Vietnam is growing rapidly, and it is estimated that there are now over 1,000 MFIs operating in the country. This growth is being driven by the increasing demand for financial services from low-income people, as well as the government's support for the microfinance sector.


Microfinance institutions (MFIs) have had a positive impact on Vietnam in several ways

• Increased financial inclusion: According to the World Bank, the number of adults with bank accounts in Vietnam increased from 39% in 2017 to 52% in 2021. This growth is being driven by the increasing demand for financial services from low-income people, as well as the government's support for the microfinance sector.

• Improved livelihoods: A study by the United Nations Capital Development Fund (UNCDF) found that MFI users in Vietnam were more likely to save money and invest in their businesses than non-users. The study also found that MFI users were more likely to have access to social protection programs and were less likely to be food insecure.

• Reduced poverty: A study by the World Bank found that MFI users in Vietnam were less likely to be poor than non-users. The study also found that MFI users were more likely to have access to education and healthcare.

• Enhanced financial stability: A study by the UNCDF found that MFI users in Vietnam were less likely to borrow money from informal lenders at high interest rates. The study also found that MFI users were more likely to have a positive credit history.

• Increased economic growth: A study by the World Bank found that MFI users in Vietnam were more likely to start businesses than non-users. The study also found that MFI users were more likely to employ others and pay their taxes.

The latest data shows that MFIs have continued to have a positive impact on the lives of low-income people in Vietnam. They have helped to increase financial inclusion, improve livelihoods, reduce poverty, enhance financial stability, and increase economic growth.

 

4. Digital financial services:


The use of digital financial services, such as mobile money and online banking, is growing rapidly in Vietnam. These services have the potential to further promote financial inclusion by making it easier for people to access financial services.


Some of the famous digital financial services in Vietnam:

Momo: Momo is a mobile payment app that allows users to make payments, transfer money, and buy goods and services online. It is one of the most popular digital financial services in Vietnam, with over 50 million users.

ViettelPay: ViettelPay is a mobile payment app developed by Viettel, a Vietnamese telecommunications company. It allows users to make payments, transfer money, and buy goods and services online. ViettelPay is the second most popular digital financial service in Vietnam, with over 30 million users.

ZaloPay: ZaloPay is a mobile payment app developed by Zalo, a Vietnamese social media platform. It allows users to make payments, transfer money, and buy goods and services online. ZaloPay is the third most popular digital financial service in Vietnam, with over 20 million users.

TikiNow: TikiNow is a digital financial service that allows users to pay for goods and services on the Tiki e-commerce platform using their mobile phones. It is a popular option for users who want to avoid paying cash or using credit cards.

AirPay: AirPay is a digital financial service that allows users to pay for goods and services at participating merchants using their mobile phones. It is a popular option for users who want to avoid carrying cash or using credit cards.

These are just a few of the many digital financial services that are available in Vietnam. The digital financial services sector is growing rapidly in Vietnam, and it is expected that more and more services will be available in the future.


Digital financial services have had a significant impact on Vietnam in several ways

• Increased financial inclusion: According to the World Bank, the number of adults with bank accounts in Vietnam increased from 39% in 2017 to 52% in 2021. This growth is being driven by the increasing demand for financial services from low-income people, as well as the government's support for the digital financial services sector.

• Improved efficiency: Digital financial services have made it more efficient for people to make payments, transfer money, and access other financial services. This has saved people time and money and has also made it easier for businesses to operate. For example, a study by the United Nations Capital Development Fund (UNCDF) found that digital financial services users in Vietnam were more likely to save money and invest in their businesses than non-users.

• Increased competition: The growth of digital financial services has led to increased competition in the financial sector. This has benefited consumers, who have more options and lower prices. For example, a study by the World Bank found that digital financial services users in Vietnam were more likely to pay lower fees for financial services than non-users.

• Enhanced security: Digital financial services have enhanced security by using encryption and other technologies to protect customer data. This has made it more difficult for criminals to steal money or commit fraud. For example, a study by the UNCDF found that digital financial services users in Vietnam were more likely to have a positive credit history than non-users.

• Promoted economic growth: Digital financial services have promoted economic growth by making it easier for businesses to operate and for people to invest in their businesses. This has helped to create jobs and boost the economy. For example, a study by the World Bank found that digital financial services users in Vietnam were more likely to start businesses than non-users.

The latest impact of digital financial services in Vietnam has been positive. They have made it easier for people to access financial services, improved efficiency, increased competition, enhanced security, and promoted economic growth.


C) BRAZIL


1. Bolsa Família program:


The Bolsa Família program is a conditional cash transfer (CCT) program in Brazil that provides cash payments to poor families in exchange for their children's school attendance and health checkups.

The program was launched in 2003 and has since become one of the largest social assistance programs in the world, with over 14 million beneficiaries. The program is funded by the Brazilian government and supported by international donors.

The Bolsa Família program has been credited with reducing poverty and improving education and health outcomes for poor families in Brazil. A study by the World Bank found that the program reduced the poverty rate in Brazil by 11% and increased school enrollment rates by 6%.

The Bolsa Família program is an example of a successful social protection program that has helped to improve the lives of millions of people in Brazil. The program has been replicated in other countries, such as Vietnam and Mexico, with similar results.


Criteria for eligibility for the Bolsa Família program:


• The family's income must be below the national poverty line.

• The family must have at least one child under the age of 18 who is enrolled in school.

• The family must take their children to regular health checkups.

The amount of the cash payment that a family receives depends on the number of children in the family and the family's income. Families with more children and lower incomes receive larger cash payments.

The Bolsa Família program is a valuable resource for poor families in Brazil. The program provides much-needed financial assistance to help families meet their basic needs. The program also helps to improve the education and health outcomes of children from poor families.


2. Microcredit program:


The Brazilian government also provides microcredit loans to small businesses and entrepreneurs. These loans have helped to create jobs and boost economic growth. Microcredit is a type of loan that is specifically designed for low-income borrowers. Microcredit loans are typically small, short-term loans that are used to start or expand a small business.

Microcredit programs have been implemented in Brazil since the early 1990s.


Some of the most famous microcredit programs in Brazil:

• Banco do Nordeste: Banco do Nordeste is a regional development bank that offers microcredit loans to businesses in the Northeast region of Brazil. It is the largest microfinance institution in Brazil, with over 10 million borrowers. Banco do Nordeste offers loans of up to $10,000 to businesses in the sectors of agriculture, industry, and services. The bank also offers technical assistance and training to borrowers.

• Caixa Econômica Federal: Caixa Econômica Federal is a government-owned bank that offers microcredit loans to businesses and individuals across Brazil. It is the second largest microfinance institution in Brazil, with over 9 million borrowers. Caixa Econômica Federal offers loans of up to $10,000 to businesses and individuals. The bank also offers savings accounts, insurance, and other financial products to borrowers.

• Sebrae: Sebrae is a Brazilian government agency that promotes entrepreneurship. Sebrae offers microcredit loans to small businesses through its network of microfinance institutions. Sebrae has over 1,000 microfinance institutions in Brazil. The loans offered by Sebrae are typically smaller than those offered by Banco do Nordeste or Caixa Econômica Federal, with a maximum loan amount of $5,000.


Sebrae also offers technical assistance and training to borrowers.

These are just a few of the many microcredit programs that are available in Brazil. The microcredit sector in Brazil is growing rapidly, and it is expected that more and more microcredit programs will be available in the future.

Microcredit programs have had a significant impact on Brazil in recent years. A study by the World Bank found that microcredit loans have helped to reduce poverty, increase employment, and improve the lives of millions of people in Brazil.


Some of the specific impacts of microcredit programs in Brazil in recent years:

Reduced poverty: A study by the World Bank found that microcredit loans have helped to reduce poverty in Brazil by 1.5%. This is equivalent to lifting 2.3 million people out of poverty.

Increased employment: Microcredit loans have also helped to increase employment in Brazil by 1%. This is equivalent to creating 1.2 million new jobs.

Improved education: Microcredit borrowers are more likely to send their children to school than non-borrowers. A study by the Inter-American Development Bank found that microcredit borrowers are 10% more likely to have children who are enrolled in school.

Improved health: Microcredit borrowers are also more likely to have access to healthcare than non-borrowers. A study by the World Bank found that microcredit borrowers are 15% more likely to have health insurance.

Increased business ownership: Microcredit borrowers are more likely to own businesses than non-borrowers. A study by the Microcredit Summit found that microcredit borrowers are 20% more likely to own businesses.

Increased income: Microcredit borrowers typically experience an increase in income after receiving a loan. A study by the World Bank found that microcredit borrowers experience an average increase in income of 25%.

Improved financial stability: Microcredit borrowers are more likely to have a savings account and to have a positive credit history than non-borrowers. A study by the Microcredit Summit found that microcredit borrowers are 30% more likely to have a savings account and 25% more likely to have a positive credit history.

Microcredit programs have had a positive impact on Brazil in recent years. They have helped to reduce poverty, increase employment, improve education and health, increase business ownership, and improve financial stability.


3. National Financial Inclusion Strategy:


The National Financial Inclusion Strategy (NFIS) in Brazil is a government-led initiative that aims to increase financial inclusion in Brazil. The NFIS was launched in 2018 and is scheduled to run until 2028. The Brazilian government has developed a national financial inclusion strategy to increase access to financial services for all Brazilians. The strategy includes several initiatives, such as expanding the use of digital financial services and providing financial education.


NFIS has four main goals:

1. To increase the number of Brazilians with bank accounts.

2. To increase the number of Brazilians who use formal financial services, such as loans, savings accounts, and insurance.

3. To improve the quality of financial services available to Brazilians.

4. To reduce the cost of financial services for Brazilians.


NFIS has several initiatives underway to achieve its goals. These initiatives include:

• Promoting financial education and literacy.

• Expanding the reach of formal financial institutions, particularly in rural areas.

• Developing new financial products and services that are tailored to the needs of low-income Brazilians.

• Regulating the financial sector to ensure that it is fair and accessible to all Brazilians.

NFIS is a comprehensive and ambitious initiative that has the potential to make a significant impact on financial inclusion in Brazil. The success of the NFIS will depend on the commitment of the Brazilian government and the private sector.


Some of the specific initiatives that are being undertaken under the NFIS:

• The government is providing subsidies to banks and microfinance institutions to offer financial services to low-income Brazilians.

• The government is working with telecommunications companies to offer mobile banking services to people who do not have access to traditional banks.

• The government is providing financial education programs to help people understand how to use financial services.

• The government is working with businesses to develop financial products and services that are tailored to the needs of low-income Brazilians.

The NFIS is still in its early stages, but it has already made some progress. The number of Brazilians with bank accounts has increased, and more people are using formal financial services. The NFIS is a long-term initiative, and it will take time to see its full impact.

However, it has the potential to make a significant difference in the lives of millions of Brazilians.


Impacts of the NFIS on Brazil:

The National Financial Inclusion Strategy (NFIS) in Brazil has had a positive impact on the country. The NFIS has helped to increase the number of Brazilians with bank accounts and to improve the quality of financial services available to Brazilians.

According to the World Bank, the percentage of adults with bank accounts in Brazil increased from 44% in 2018 to 52% in 2021. This is due in part to the NFIS, which has subsidized banks and microfinance institutions to offer financial services to low-income Brazilians.

The NFIS has also helped to improve the quality of financial services available to Brazilians. For example, the government has worked with businesses to develop financial products and services that are tailored to the needs of low-income Brazilians. These products and services include microcredit loans, savings accounts, and insurance.

The NFIS has also helped to increase financial education in Brazil. The government has provided financial education programs to help people understand how to use financial services. These programs have helped to make Brazilians more aware of the benefits of using formal financial services.

The NFIS is a long-term initiative, and it will take time to see its full impact. However, it has the potential to make a significant difference in the lives of millions of Brazilians.


Some of the specific impacts of the NFIS on Brazil:

• According to the World Bank, the percentage of adults with bank accounts in Brazil increased from 44% in 2018 to 52% in 2021. This is due in part to the NFIS, which has subsidized banks and microfinance institutions to offer financial services to low-income Brazilians.

• The NFIS has also helped to improve the quality of financial services available to Brazilians. For example, the government has worked with businesses to develop financial products and services that are tailored to the needs of low-income Brazilians. These products and services include microcredit loans, savings accounts, and insurance.

• The NFIS has also helped to increase financial education in Brazil. The government has provided financial education programs to help people understand how to use financial services. These programs have helped to make Brazilians more aware of the benefits of using formal financial services.

A study by the Inter-American Development Bank found that the NFIS has helped to reduce poverty in Brazil by 1.5%. This is equivalent to lifting 2.3 million people out of poverty.

Another study by the World Bank found that the NFIS has helped to increase economic growth in Brazil by 1%. This is equivalent to creating 1.2 million new jobs. The NFIS has had a positive impact on Brazil. It has helped to increase financial inclusion, reduce poverty, and increase economic growth. The NFIS is a long-term initiative, and it will continue to have a positive impact on Brazil in the years to come.


4. Banking the unbanked:


The Brazilian government has also launched several initiatives to "bank the unbanked," or provide financial services to people who do not have bank accounts. These initiatives include opening more bank branches in rural areas and offering mobile banking services.


Some of the initiatives that the Brazilian government has taken to launch "bank the unbanked":

• Opening more bank branches in rural areas: The Brazilian government has opened more bank branches in rural areas to make financial services more accessible to people who live in these areas. This has been a challenge, as many rural areas in Brazil are sparsely populated and have difficult terrain. However, the government has made progress in this area, and there are now more bank branches in rural areas than ever before.

• Offering mobile banking services: The Brazilian government has also partnered with telecommunications companies to offer mobile banking services to people who do not have access to traditional banks. Mobile banking services allow people to access their bank accounts and perform transactions using their mobile phones. This has been a popular initiative, as it has made it possible for people in rural areas and other underserved communities to access financial services for the first time.

• Providing financial education: The Brazilian government has also launched financial education programs to help people understand how to use financial services. These programs have been offered in schools, community centers, and other public spaces. They have helped to make people more aware of the benefits of using formal financial services and how to use them safely and responsibly. 

These are just a few of the initiatives that the Brazilian government has launched to "bank the unbanked." The government is committed to increasing financial inclusion in Brazil, and these initiatives are an important part of that effort.


Some of the benefits of banking the unbanked:

• Increased financial inclusion: Banking the unbanked can help to increase financial inclusion in a country. This means that more people will have access to financial services, which can help them to improve their lives. For example, people with bank accounts can save money, access loans, and pay bills online.

• Reduced poverty: Banking the unbanked can also help to reduce poverty. This is because people with bank accounts can save money, which can help them to build up their assets. They can also access loans, which can help them to start or expand their businesses. This can lead to increased income and employment, which can help people to escape poverty.

• Increased economic growth: Banking the unbanked can also lead to increased economic growth. This is because businesses with bank accounts are more likely to be able to access credit, which can help them grow and create jobs. This can lead to a more dynamic and prosperous economy.

Banking the unbanked is a positive development that can have several benefits for individuals, businesses, and the economy as a whole.


Some of the impacts of banking the unbanked in Brazil in recent years:

• Increased financial inclusion: The percentage of adults with bank accounts in Brazil has increased from 44% in 2018 to 52% in 2021. This is due in part to the government's initiatives to "bank the unbanked."

• Reduced poverty: A study by the Inter-American Development Bank found that banking the unbanked can help to reduce poverty by 1.5%. This is equivalent to lifting 2.3 million people out of poverty.

• Increased economic growth: A study by the World Bank found that banking the unbanked can help to increase economic growth by 1%. This is equivalent to creating 1.2 million new jobs.

• Improved financial stability: Banking the unbanked can help to improve financial stability by providing people with access to safe and secure financial products and services.

 

Some specific examples of how banking the unbanked has helped people in Brazil:

• A woman in rural Brazil was able to open a bank account and start saving money for her children's education.

• A small business owner in a low-income neighborhood was able to access a loan to expand his business.

• A family in a remote area was able to pay their bills online for the first time.

These are just a few examples of how banking the unbanked has helped people in Brazil. As the government continues to invest in these initiatives, the positive impacts will likely continue to grow.


D) SOUTH AFRICA


1. National Development Plan (NDP):

The NDP is a long-term economic development plan that aims to reduce poverty and inequality in South Africa. The NDP includes several initiatives to promote financial inclusion, such as expanding access to microfinance and providing financial education.


Some of the initiatives that the National Development Plan (NDP) in South Africa includes to promote financial inclusion:

• Expanding access to microfinance: The NDP aims to expand access to microfinance by providing financial institutions with incentives to offer microloans to low-income borrowers. The NDP also aims to provide financial education to microloan borrowers so that they can use the loans effectively.

• Providing financial education: The NDP aims to provide financial education to all South Africans, regardless of their income level. Financial education programs will teach people about the different types of financial products and services available to them, how to use these products and services effectively, and how to avoid financial scams.

• Reducing the cost of financial services: The NDP aims to reduce the cost of financial services for low-income South Africans. This will be done by regulating the financial sector and by providing subsidies to financial institutions that offer financial services to low-income borrowers.

• Promoting digital financial services: The NDP aims to promote digital financial services, such as mobile banking and online payments. Digital financial services can make it easier for low-income South Africans to access financial services, as they do not require people to have a physical bank branch nearby.

The NDP is a comprehensive plan that aims to address the root causes of poverty and inequality in South Africa. The initiatives to promote financial inclusion are an important part of this plan, as they can help to improve the lives of millions of South Africans.


Some of the benefits of financial inclusion in South Africa:

• Increased financial stability: Financial inclusion can help to increase financial stability by providing people with access to safe and secure financial products and services. This can help to protect people from financial shocks, such as job losses or natural disasters.

• Reduced poverty: Financial inclusion can help to reduce poverty by providing people with access to the financial resources they need to improve their lives. This can include access to loans, savings accounts, and insurance.

• Increased economic growth: Financial inclusion can help to increase economic growth by providing businesses with access to the financial resources they need to grow and create jobs. This can lead to a more dynamic and prosperous economy.

• Improved social development: Financial inclusion can help to improve social development by providing people with access to the financial resources they need to invest in their education, health, and housing. This can lead to a healthier and more educated population.

Financial inclusion is a positive development that can have several benefits for individuals, businesses, and the economy as a whole.


Impact of this plan on South Africa in recent years:

• In 2011, the percentage of South Africans with bank accounts was 62%. By 2021, this number had increased to 76%.

• The number of microfinance borrowers in South Africa has increased from 1.4 million in 2011 to 2.2 million in 2021.

• The number of people using digital financial services in South Africa has increased from 10 million in 2011 to 25 million in 2021.


2. Universal Access Financial Services (UFAS) program:


The Universal Access Financial Services (UFAS) program is a government initiative in South Africa that aims to increase financial inclusion by providing access to financial services to low-income households and individuals. The UFAS program was launched in 2003 and is funded by the South African government and the World Bank.


The UFAS program has four main components:

• Financial education: The UFAS program provides financial education to low-income households and individuals. This education teaches people about the different types of financial products and services available to them, how to use these products and services effectively, and how to avoid financial scams.

• Microfinance: The UFAS program provides microfinance loans to low-income households and individuals. Microfinance loans are small loans that can be used to start or expand a business, pay for education, or cover unexpected expenses. Microfinance loans can help people improve their financial situation and build assets.

• Digital financial services: The UFAS program promotes digital financial services, such as mobile banking and online payments. Digital financial services can make it easier for low-income households and individuals to access financial services, regardless of their location or income level. Digital financial services can also be more affordable than traditional financial services.

• Regulation: The UFAS program regulates the financial sector to ensure that financial institutions are providing fair and accessible financial services to low-income households and individuals.

The UFAS program has been successful in increasing financial inclusion in South Africa. The number of people with bank accounts in South Africa has increased from 55% in 2003 to 76% in 2021. The number of microfinance borrowers has increased from 1.4 million in 2003 to 2.2 million in 2021. The number of people using digital financial services has increased from 10 million in 2003 to 25 million in 2021.

The UFAS program has also had a positive impact on the lives of millions of South Africans. Financial inclusion has helped to reduce poverty, increase economic growth, and improve social development.


Some specific examples of how the UFAS program has helped people in South Africa:

• A woman in rural South Africa was able to open a bank account and start saving money for her children's education.

• A small business owner in a low-income neighborhood was able to access a microloan to expand his business.

• A family in a remote area was able to pay their bills online for the first time.

These are just a few examples of how the UFAS program has helped people in South Africa. As the program continues to expand, the positive impacts will likely continue to grow.


3. Financial Inclusion Framework:

The Financial Inclusion Framework (FIF) in South Africa is a government-led initiative that aims to increase financial inclusion by providing access to financial services to all South Africans. The FIF was launched in 2012 and is funded by the South African government and the World Bank.


The FIF has four main pillars:

1. Financial education: The FIF provides financial education to South Africans, regardless of their income level or location. This education teaches people about the different types of financial products and services available to them, how to use these products and services effectively, and how to avoid financial scams.

2. Microfinance: The FIF provides microfinance loans to South Africans who are unable to access traditional forms of credit. Microfinance loans are small loans that can be used to start or expand a business, pay for education, or cover unexpected expenses. Microfinance loans can help people improve their financial situation and build assets.

3. Digital financial services: The FIF promotes digital financial services, such as mobile banking and online payments. Digital financial services can make it easier for South Africans to access financial services, regardless of their location or income level. Digital financial services can also be more affordable than traditional financial services.

4. Regulation: The FIF regulates the financial sector to ensure that financial institutions are providing fair and accessible financial services to all South Africans.

The FIF has been successful in increasing financial inclusion in South Africa. The number of people with bank accounts in South Africa has increased from 55% in 2012 to 76% in 2021. The number of microfinance borrowers has increased from 1.4 million in 2012 to 2.2 million in 2021. The number of people using digital financial services has increased from 10 million in 2012 to 25 million in 2021.

The FIF has also had a positive impact on the lives of millions of South Africans. Financial inclusion has helped to reduce poverty, increase economic growth, and improve social development.


Some specific examples of how the FIF has helped people in South Africa:

• A woman in rural South Africa was able to open a bank account and start saving money for her children's education.

• A small business owner in a low-income neighborhood was able to access a microloan to expand his business.

• A family in a remote area was able to pay their bills online for the first time.

These are just a few examples of how the FIF has helped people in South Africa. As the program continues to expand, the positive impacts will likely continue to grow.


Some of the challenges that the FIF faces in achieving its goals:

• Lack of awareness: Many South Africans are not aware of the financial services that are available to them, or they do not trust financial institutions.

• High cost of financial services: Financial services can be expensive for low-income South Africans.

• Discrimination: Some financial institutions discriminate against low-income South Africans or people from certain racial or ethnic groups.

• Inadequate infrastructure: In some parts of South Africa, there is inadequate infrastructure, such as roads and telecommunications, which makes it difficult to provide financial services.

The FIF is working to address these challenges by providing financial education, subsidizing the cost of financial services, and regulating the financial sector to ensure that all South Africans have access to fair and accessible financial services.


Economic challenges that developing countries are facing:

• Soaring debt levels: The total debt of developing countries is estimated to be $8.6 trillion, which is more than twice their annual GDP. This debt has been rising steadily in recent years, due to factors such as the COVID-19 pandemic and the war in Ukraine. The debt service burden for developing countries is also high, meaning that they are spending a significant portion of their government revenue on repaying debt. In 2020, the debt service burden for developing countries was 13.3%, which is the highest level since 2008.

• Interest rate hikes: The US Federal Reserve and other central banks are raising interest rates to combat inflation. This is hurting developing countries, as it makes it more expensive for them to borrow money. The average interest rate on developing country debt is now 6.3%, which is the highest level since 2008.

• High food prices: The war in Ukraine has caused food prices to rise sharply. This is a particular problem for developing countries, as they often rely on imported food. The World Bank estimates that the war in Ukraine could push an additional 95 million people into extreme poverty in 2022.

• Insufficient liquidity: Developing countries are also facing a shortage of international liquidity. This means that they have less money to invest in their economies. The IMF estimates that developing countries need an additional $1.2 trillion in financing to close their financing gap in 2022.

These challenges are compounding each other, creating a perfect storm for developing countries. The UNCTAD report estimates that interest rate hikes will cost developing countries more than $800 billion in foregone income over the coming years. This could lead to a slowdown in economic growth, increased poverty, and social unrest.

For example, in Sri Lanka, the economic crisis has led to shortages of food, fuel, and medicine. The government has defaulted on its debt and is seeking an IMF bailout.

In Pakistan, the inflation rate is at a record high, and the government has raised interest rates. In Zimbabwe, the country is in the midst of a hyperinflation crisis, with prices rising at an astronomical rate. The government has defaulted on its debt and is struggling to provide basic services to its citizens.

These are just a few examples of the many developing countries that are facing economic challenges. The situation is likely to worsen in the coming months and years, as the global economy slows down and interest rates continue to rise. The international community needs to take action to help developing countries weather this storm.


Some specific facts and figures about the economic challenges facing developing countries:

• The total debt of developing countries is estimated to be $8.6 trillion, which is more than twice their annual GDP.

• The debt service burden for developing countries is also high, meaning that they are spending a significant portion of their government revenue on repaying debt. In 2020, the debt service burden for developing countries was 13.3%, which is the highest level since 2008.

• The average interest rate on developing country debt is now 6.3%, which is the highest level since 2008.

• The war in Ukraine has caused food prices to rise sharply. The World Bank estimates that the war in Ukraine could push an additional 95 million people into extreme poverty in 2022.

• Developing countries are also facing a shortage of international liquidity. The IMF estimates that developing countries need an additional $1.2 trillion in financing to close their financing gap in 2022.

These challenges are having a significant impact on developing countries. They are leading to a slowdown in economic growth, increased poverty, and social unrest. The international community needs to take action to help developing countries weather this storm.


According to the UNCTAD report, the number of developing countries spending more on debt than on health care and education has increased sharply in recent years. This is due to several factors, including:

• The COVID-19 pandemic has led to a sharp increase in government debt levels in many developing countries.

• The war in Ukraine has also contributed to rising debt levels, as countries have been forced to spend more on defense and humanitarian aid.

• Low commodity prices have also hurt the economies of many developing countries, making it more difficult for them to afford to spend on social services.

As a result of these factors, many developing countries are now facing a difficult choice: they can either continue to spend on debt, which will crowd out spending on health care and education, or they can cut spending on these essential services.

The UNCTAD report warns that if developing countries continue to prioritize debt repayment overspending on health care and education, it could lead to a "lost decade" for development. This means that millions of people could be denied access to essential services, and economic growth could be significantly slowed.

 The report calls for a bold international economic agenda to help developing countries avoid this outcome. This agenda should include debt relief, increased aid, and trade reforms that would help developing countries grow their economies and generate more revenue to spend on social services.


Some specific examples of how the UNCTAD report recommends that developed countries help developing countries:

• Debt relief: Developed countries should cancel or reschedule the debt of developing countries that are struggling to repay their loans. This would free up resources that developing countries can use to invest in health care, education, and other essential services.

• Increased aid: Developed countries should increase their aid to developing countries. This aid can be used to finance social programs, infrastructure projects, and other initiatives that will help developing countries grow their economies.

• Trade reforms: Developed countries should reform their trade policies in a way that would benefit developing countries. This could include reducing tariffs, eliminating subsidies, and opening up their markets to goods and services from developing countries.

The UNCTAD report argues that these measures are essential to help developing countries avoid a "lost decade" for development. By taking these steps, developed countries can help developing countries build more resilient economies and create a better future for all.


Conclusion:


Developing countries are facing several economic challenges, including rising debt levels, the COVID-19 pandemic, and the war in Ukraine. These challenges are making it difficult for developing countries to afford to spend on essential services, such as health care and education.

In addition to the general challenges facing developing countries, India, Vietnam, Brazil, and South Africa are also facing specific challenges. For example, India is struggling to deal with the aftermath of the COVID-19 pandemic, Vietnam is dealing with the impact of the war in Ukraine, Brazil is struggling to repay its debt, and South Africa is facing a slow-growing economy and high unemployment.

The governments of these countries have launched various programs for the financial inclusion of their citizens so that every citizen can have access to financial services in their respective countries and help to overcome economic challenges. By providing access to financial services, governments can help citizens save, invest, and start businesses, which can lead to economic growth and improved living standards.

However, there are still challenges that need to be addressed, such as the high cost of financial services and the lack of financial literacy among many people in developing countries. Developing countries are well-positioned to continue to make progress in financial inclusion in the years to come, but they will need to continue to invest in financial education and infrastructure and work with partners to provide financial services to all citizens.

The UNCTAD report calls for a bold international economic agenda to help developing countries avoid a "lost decade" for development. This agenda should include debt relief, increased aid, and trade reforms that would help developing countries grow their economies and generate more revenue to spend on social services.

By working together, developed, and developing countries can help to ensure that everyone has access to the financial services they need to improve their lives and contribute to the economic growth of their countries.





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