Business Management | Resources

Iot For Small Businesses And Its Applications- Embracing The Power Of Connected Devices

Sep 09, 2023 | Akshata Singh

"IoT will soon be as common as the internet itself, and the possibilities are endless." Micheal Dell. Sooner or later this statement will surely be turned into a reality! Well, let’s first understand what exactly is meant by the Internet of Things, widely known as IoT. IoT, the Internet of Things, is like having a magical treasure trove of everyday objects coming to life and having secret conversations!

To formally define this term; The Internet of Things (IoT) is a system of interrelated computing devices, mechanical and digital machines, objects, animals, or people that are provided with unique identifiers and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction. As it demands communication between objects, everybody should be able to fetch any content from any device at any point in time from anyone located anywhere and who is a part of any business or service, through any path or network. Constructively, availability is a critical factor that affects the performance of IoT. The Internet of Things, or "IoT" for short, is about extending the power of the Internet beyond computers and smartphones to a whole range of other things, processes, and environments.

Now, let’s picture this. Imagine your home turning into a lively enchanted castle where your smart devices, like talking lamps and chatty fridges, work together to create the most delightful experiences. Your coffee maker, sensing your sleepy eyes, signals the curtains to gently open, while your bed magically warms up for you to enjoy the coziest wakeup call. But the enchantment doesn't end there! IoT sprinkles its magic across entire cities, making traffic lights talk to cars and garbage bins whisper to trash trucks, ensuring the smoothest, most efficient journeys for everyone. This is a perfect example to explain what exactly IoT means.

The world is witnessing a revolutionary transformation with the rapid adoption of the Internet of Things (IoT) technology. This interconnected web of smart devices and sensors has the potential to reshape industries, and small businesses are no exception. Embracing IoT solutions can open up new avenues of growth, enhance operational efficiency, and offer unique experiences to customers.

To understand how IoT can help small businesses we need to first see and understand how IoT works.

At its core, IoT involves connecting everyday objects, devices, and equipment to the internet, allowing them to communicate with each other and share data. This interconnected ecosystem enables seamless data exchange and real-time insights that drive intelligent decision-making.

 IoT devices, equipped with sensors and actuators, collect data from the environment or interact with users. This data is then transmitted to cloud-based platforms where it is processed, analyzed, and transformed into actionable information. These insights can trigger automated actions or provide valuable data for businesses to optimize their processes.

Working:

Here are a few steps :

Sensors and Devices:

IoT starts with the deployment of sensors and devices in the physical world. These sensors can detect various environmental parameters, such as temperature, humidity, motion, light, and more. IoT devices can range from simple sensors to sophisticated devices like smartwatches, cameras, and home appliances.

Data Collection:

The sensors on these devices continuously collect data from their surroundings. The data can include real-time measurements, user interactions, location information, or any other relevant information based on the device's purpose.

Connectivity:

IoT devices are equipped with connectivity options, such as Wi-Fi, Bluetooth, cellular, or other communication protocols. This connectivity enables the devices to transfer the collected data to a central system or directly to other connected devices.

Cloud Computing or Edge Computing:

The collected data is usually sent to cloud-based servers or processed locally through edge computing. Cloud computing involves sending the data to remote servers over the internet for processing and storage. Edge computing, on the other hand, involves processing the data locally on the device itself or on nearby servers, reducing latency and the need for constant internet connectivity.

Data Processing and Analytics:

In the cloud or at the edge, the data is processed and analyzed to extract valuable insights. This data processing can involve complex algorithms, machine learning models, or simple rule-based logic, depending on the application and complexity of the IoT system.

Decision Making and Action:

Based on the processed data and analytics, decisions are made either within the device itself or through the central system. IoT devices can autonomously perform specific actions or send commands to other connected devices, creating a dynamic network of interactions.

User Interaction:

In many IoT applications, users can interact with the devices or the central system through mobile apps, web interfaces, or voice commands. Users can monitor the status of IoT devices, change settings, or trigger specific actions remotely.

Feedback Loop:

IoT systems often incorporate a feedback loop to continuously improve performance. Data collected from user interactions and device behavior can be analyzed to make iterative improvements to the IoT application or the devices themselves.

This is the basic working of IoT. IoT enables a vast array of applications and services across various industries, ranging from smart homes and wearables to industrial automation, healthcare, agriculture, and more. The seamless communication between devices and the data-driven decision-making process form the foundation of how IoT brings innovation and efficiency to our daily lives and industries.

How does this work help small enterprises?

IoT has tons of benefits and merits. Some of these are listed below:

 

Improved Operational Efficiency: Automation and real-time monitoring streamline processes, reducing human errors and manual interventions. This can make the businesses commit fewer mistakes.

Enhanced Customer Experience: Personalization, predictive insights, and interactive features create memorable and engaging experiences for customers. This is what helps in Prediction Analysis.

Cost Savings and Resource Optimization: Smart utilization of resources and predictive maintenance minimize operational costs. Small enterprises even need some of these techniques as their capital might not be very much. 

Competitive Advantage: Early adoption of IoT can set small businesses apart from competitors, attracting more customers and investors. This can be great for the start as it will help in marketing.

What are the various applications of IoT in small businesses?

Smart Retail:

In the retail sector, IoT is revolutionizing the customer experience. Smart shelves, equipped with weight sensors and RFID tags, automatically track inventory levels, ensuring products are always available. Customers can enjoy an interactive shopping experience through digital signage and touch screens, which offer product information, recommendations, and reviews.

Inventory Management:

IoT-enabled inventory management systems provide real-time tracking of stock levels, location, and movement. Small businesses can prevent stockouts and overstocking, leading to improved cash flow and better customer satisfaction.

Asset Tracking:

For businesses dealing with valuable assets or equipment, IoT-powered asset tracking systems ensure real-time location tracking and security. This prevents theft, loss, and misuse, saving both time and money.

Low-Power, Wide-Area Networks:

Current solutions are proprietary, but standards will come to dominate. According to Gartner: “Traditional cellular networks don’t deliver a good combination of technical features and operational cost for those IoT applications that need wide-area coverage combined with relatively low bandwidth, good battery life, low hardware and operating cost, and high connection density. The long-term goal of a wide-area IoT network is to deliver data rates from hundreds of bits per second (bps) to tens of kilobits per second (Kbps) with nationwide coverage, a battery life of up to 10 years, an endpoint hardware cost of around $5, and support for hundreds of thousands of devices connected to a base station or its equivalent. The first low-power wide-area networks (LPWANs) were based on proprietary technologies, but in the long term emerging standards such as Narrowband IoT (NB-IoT) will likely dominate this space.”

Smart Manufacturing:

IoT-driven automation and predictive maintenance optimize manufacturing processes, reducing downtime and enhancing productivity. Smart sensors on machinery detect anomalies and potential failures, triggering maintenance actions before major breakdowns occur.

Energy Management:

Small businesses can control and optimize energy consumption with IoT-enabled smart energy management systems. Connected devices monitor energy usage patterns and enable businesses to implement energy-saving measures.

Healthcare:

IoT has a profound impact on healthcare for small businesses. Remote patient monitoring and IoT-enabled medical devices allow healthcare providers to offer personalized care and timely interventions.

Agriculture:

In the agricultural sector, IoT applications support precision farming, automated irrigation, and soil monitoring. Small-scale farmers can optimize crop yields and conserve resources while reducing environmental impact.

Security and Surveillance:

IoT-based security systems provide small businesses with sophisticated surveillance and access control. Smart cameras and sensors detect suspicious activities, enhancing safety. 

Just like any other form of technology, IoT also includes various challenges that we need to overcome in order to run the business successfully. Some of these are:

Meeting customer expectations: The business owners should be mindful enough to be innovative and keep pace with the frequent changes that take place. Otherwise fulfilling customers' expectations can be very challenging. We should focus on the Target audience.

Easing Security Concerns: The IoT was initially touted as a hyper-secure network that was suitable for storing and transmitting confidential datasets. Although it’s true that the IoT is more secure than the average internet or LAN connection, it’s not exactly the bulletproof shell some users expected.

Keeping IOT Hardware Updated: Regardless of how a company uses the IoT or the cloud, data integrity is a common challenge. With so much data coming in from multiple sources, it’s tough to separate useful, actionable information from irrelevant chatter.

Overcoming Connectivity Issues: In its current form, the IoT utilizes a centralized, server-client model to provide connectivity to the various servers, workstations, and systems. This is quite efficient for now since the IoT is still in its infancy, but what happens when hundreds of billions of devices are all using the network simultaneously?

As with any transformative technology, IoT implementation comes with challenges. Data security and privacy concerns top the list, as interconnected devices can be vulnerable to cyber-attacks. Small businesses need to prioritize robust cybersecurity measures to safeguard their operations and customer data. Additionally, the integration of various devices and platforms may present compatibility issues, requiring careful planning and expert guidance.

Several small businesses have already embraced IoT to drive growth and innovation. For example, a local specialty store implemented IoT-enabled inventory management, reducing stockouts and improving customer satisfaction. A small healthcare clinic adopted remote patient monitoring through IoT medical devices, enhancing patient care and reducing hospital readmissions.

The Internet of Things holds immense potential for small businesses to redefine their operations, create memorable customer experiences, and gain a competitive edge. By embracing IoT solutions tailored to their specific needs, small businesses can unleash a world of opportunities and drive transformative growth in the digital era. As IoT continues to evolve, the sky's the limit for small businesses willing to embrace smart innovation and embark on a remarkable journey of success.

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