1. How to send enquiry on the website. Simply email us at support@ruralhandmade.com We can create an idea/conception to completion for a personalized article. Or call us +447456176631 We will revert back in 48 hrs.

2. Payment plan. Direct Bank transfer/ payment gateway/ Credit Card Once the order is finalized, depending on the urgency we would expect anything between 50% as advance payment and rest when the product is delivered.

3. Shipping and handling We have ties-up with leading DHL, FedEx, TNT service providers for quick turnaround of delivery. Both the sea-route and air-delivery is available. Most of the products have a AWB for live tracking of shipment.